Finally!

Gabe let me know in short order this morning when he couldn't get Nick or Disney on tv. I ignored him. He switched it to PBS and let it slide. I sure did hop on the phone to Comcast when I only got snow on HGtv, TNT, ABCFamily, and the Food Network, though. Snow on every cable channel except USA. USA had the decency to show me a screen that said, "Hey, Lady. If you checked your mail or paid attention to it when you checked it, you'd see that you now need a cable box to watch Comcast cable. Here's a number you can dial."

Oops. Well, I didn't really want to dial that number because my name isn't on the account, plus it is a business account, plus it is some sort of a package deal with internet and phone rolled in, and basically I've been down that road before without it ending at a cable box. I'd left if alone b/c all I'd lost were AMC, Sci-Fi, and the Cartoon Network. Who needs those? But I felt motivated enough today, with zero cable available, to dial up the number.

I scrambled through my memory for an old cell number that might be associated with the account. I used a combination of professional voice + harrassed employee voice + begging to get the lady to talk to me about it since I'm not Andy. PS - I felt really awesome that the bill was paid so I didn't look stupid on top of it all. Not that it mattered because Comcast does not actually associate with Business Comcast. So they gave me another number. I used the same voice combo to get Dan to schedule a technician (for a ridiculous fee) to come install a box to receive the free cable that we are already not paying for in our bundle deal. It will be Saturday, November 19th, between 11 and 2. How inconvenient. And from now til then, no cable. BUT I DID IT.