I'll tell you what I'd do: tell one of them to please hold!
As it turns out, both situations ended with egg on my face.
On hold with IKEA for 28 flipping minutes before realizing that, rather than having left my debit card there, Andy had taken it for McDonald's. I'm a fool. Still, 28 minutes is beyond excessive. Honestly, is all of Houston on the phone with them?
Second call to Pizza Hut. I ordered online, waited about 20 minutes, and then decided to call in since last online order was dropped completely and I never got pizza. After explaining (to an idiot) the situation, I then informed her that I was now placing the order (she didn't find mine online) and that it would be rushed b/c I'd already done my waiting. At that point, the pizza guy knocked on the door. I apologized for being a jerk to both her and the delivery guy. Although, they set a precedent.
are you actually waiting for a real person? cuz what i hate is when i go through all the button-pushing and then in the end i get some automated voice that doesn't give me the option i want and always says, "sorry, i didn't quite get that--let's try again" because my kids are screaming in the background. yeah, i hope you didn't have to do that, at least!
4 comments:
What will you do if they both come on the line at the same time? That would be interesting!
I'll tell you what I'd do: tell one of them to please hold!
As it turns out, both situations ended with egg on my face.
On hold with IKEA for 28 flipping minutes before realizing that, rather than having left my debit card there, Andy had taken it for McDonald's. I'm a fool. Still, 28 minutes is beyond excessive. Honestly, is all of Houston on the phone with them?
Second call to Pizza Hut. I ordered online, waited about 20 minutes, and then decided to call in since last online order was dropped completely and I never got pizza. After explaining (to an idiot) the situation, I then informed her that I was now placing the order (she didn't find mine online) and that it would be rushed b/c I'd already done my waiting. At that point, the pizza guy knocked on the door. I apologized for being a jerk to both her and the delivery guy. Although, they set a precedent.
So, sucky.
At least you got your debit card and your pizza. I think we've all been there.
miss you!!
are you actually waiting for a real person? cuz what i hate is when i go through all the button-pushing and then in the end i get some automated voice that doesn't give me the option i want and always says, "sorry, i didn't quite get that--let's try again" because my kids are screaming in the background. yeah, i hope you didn't have to do that, at least!
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